سياسة الخصوصية

Last updated: November 29, 2024

This Privacy Policy describes how Ecomvest (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://naturecosmetix.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The type of information we collect depends on how you interact with us.

In addition to the uses described below, we may use information we collect about you to:

  • communicate with you,
  • process and fulfill your orders,
  • provide and improve our Services,
  • comply with legal obligations,
  • enforce our terms, and
  • protect the Site, our rights, and our customers.

Information We Collect

Information you provide directly:

  • Contact details (name, address, phone, email).
  • Order details (billing/shipping address, payment confirmation, phone, email).
  • Account info (username, password, security details).
  • Customer support info (messages, attachments).

Information we collect automatically:

  • Usage Data (IP address, device, browser, interactions).
  • Cookies, pixels, and similar technologies.

Information we receive from third parties:

  • Shopify (store platform provider).
  • Payment processors (bank/credit card/payment details for order processing).
  • Service providers for shipping, analytics, IT, advertising.

How We Use Your Personal Information

  • Provide products & services (process payments, fulfill orders, shipping, returns, account management).
  • Marketing & advertising (send promotions by email/SMS, show ads, personalize shopping experience).
  • Security & fraud prevention (detect, investigate, prevent fraud or unauthorized use).
  • Customer support & improvement (assist with questions, improve service experience).

Cookies

We use cookies to operate and improve our Site, remember preferences, analyze activity, and personalize ads.
You can control cookies in your browser settings. Blocking cookies may limit certain features.

For more information on Shopify cookies, see: Shopify Cookie Policy .

How We Share Personal Information

We may disclose your information to:

  • Service providers (payment processors, shipping, IT, analytics).
  • Business/marketing partners.
  • Affiliates within our corporate group.
  • Authorities, where required by law.
  • Third parties, with your consent (e.g., social media logins).

We do not sell or share sensitive personal information without consent.

Children’s Data

Our Services are not directed to children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us information, contact us to request deletion.

Security & Retention

We implement reasonable safeguards, but no system is 100% secure.

We keep your personal information only as long as necessary to:

  • fulfill orders,
  • meet legal/tax obligations,
  • resolve disputes, or
  • enforce agreements.

Your Rights

Depending on your location, you may have rights such as:

  • Access / Know what data we hold.
  • Request correction or deletion.
  • Data portability.
  • Restrict or object to processing.
  • Withdraw consent (where applicable).
  • Opt-out of sale/sharing or targeted ads.
  • File a complaint with a regulator.

You can exercise your rights by contacting us (see details below).

International Users

Your data may be transferred outside your country (including to Shopify and partners). For EU/UK, we rely on approved safeguards such as Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ecomvest
📞 +1 740 272-5703
📧 info@naturecosmetix.com
🏢 30 North Gould Street, Ste 29054, Sheridan, Wyoming 82801, United States
🕒 Mon – Fri: 08:00 – 22:00 CET | Sat – Sun: 08:00 – 18:00 CET
We aim to respond within one business day.